Frequently Asked Questions

Get answers to common questions about TrueXpress® | Refill.

We recommend scheduling your refill every 2 to 3 weeks to maintain your lash look and prevent gaps.

The refill usually takes about 30 to 45 minutes, making it a quick and convenient option for busy clients.

New clients typically start with a full set, but we can accommodate refills if there are existing lashes from another salon.

Our technicians will assess your current lashes and only replace those that need refreshing, ensuring optimal results.

Yes, avoiding water and steam for the first 24 hours is crucial for the longevity of your newly refreshed lashes.

Not at all! Our refills aim to maintain the same beautiful look and feel as your initial TrueXpress® application.